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Title: Quality Manager
Position Level: 9 Exempt
Reports to: Technical Manager
General Job Qualifications:
A degree in Biological Sciences, Chemistry, Engineering, or a related field is preferred, but experience may be considered in place of a degree. Experience must include a minimum of five years in a leadership role in quality control (QC) and/or rubber laboratory/rubber processing. Must have a strong understanding of quality management systems and standards. Can manage people and multiple projects. Excellent communication, computer, and organizational skills. Capable of multitasking in a fast-paced, multi-product line manufacturing environment. Self-motivated, detail-oriented, and able to work independently.
Essential Duties and Responsibilities:
• Responsible for all quality activities.
• Maintain quality activities and ensure compliance with required standards, regulations, and customer
requirements.
• Audit, correct, and report any product non-conformities and scrap related to non-adherence or changes
related to the quality management system.
• Develop and maintain documentation for ISO activities as the Management Representative.
• Review ISO procedures and conduct training to ensure compliance with the standard.
• Oversee and supervise the quality team, including lab technicians and quality technicians.
• Interface with regulatory agencies such as UL, NSF, AWWA, and EPA to secure and maintain necessary
listings.
• Report on KPIs and collaborate with manufacturing and engineering to address any undesired quality
issues.
• Manage the testing laboratory.
• Provide technical support to manufacturing and customers.
• Act as a gatekeeper for new technologies.
• Work with other departments and areas to communicate audit findings and quality issues and improve
areas of concern.
• Strong ERP systems and computer software, including MS Office experience (e.g., SAP, JDE, Excel, etc.)
• Adhere to all company policies and procedures.
• Other duties as assigned.