Technical Account Manager - Food Safety Solutions
Location: Toronto Canada , International
Posted on: July 24th, 2012
Experience: 7+ Years
Degree Requirement: 4 Year Bachelor Degree
Special Qualifications: None
Salary: $60,000 - $90,000
Bonus: $16,000 - $20,000
Life Insurance: Yes
Stock Options: Yes
401K / 403B: No
Tuition Reimbursement: No
Relocation Expenses Covered: No
Travel Required: Up to 50%
This company is focused on the potential to apply advances in biotechnology to improve the quality, safety and integrity of food. They are a leading provider of bio-analytical and molecular genetic solutions to the Agri-food industry with the world??s first DNA based tracing system for food products. Operations in the US and Internationally.
Lead several high profile accounts, will play a pivotal role in project management, maintaining customer satisfaction and loyalty through ensuring exceptional service and creating value.
Act as the liaison between the internal technical departments, marketing and the relevant customer organizational functions.
Ensure the smooth functioning of customer projects, serve as the day-to- day customer contact.
Research, understand and anticipate customer needs; provide value-added service and build relationships.
Effectively manage customer projects.
Proactively anticipate and manage interface between customer and associated organizations.
Demonstrate strong understanding and awareness of customer issues in order to provide strategic planning to customers and stakeholders.
Develop and present plans that address business goals, challenges, solutions, measurement criteria and budgets.
BS - Biological Science, Food/Animal Science, Agricultural Science or related.
7+ years project management experience and managing commercial customer relationships.
An understanding of how modern molecular biology plays in food production.
Knowledge of the meat processing industry.
Handle customer issues, provide detailed technical assistance.
Proficient in MS Office applications and management information systems.
Travel ?± 30%.
Company stock options and Health Care Plan, vacation.